SOCIAL MEDIA MANAGEMENT
Form a deeper understanding with your audience and boost your sales
Tell your story, Drive engagement, Grow revenue
Consumer interaction with brands on social media has evolved over the years, the amount of advertisement and sales messaging propagated on a daily basis to influence consumer buying decision has made them more intelligent at analysing brands, and as a result keen to ignoring brands and content that they perceive to be unoriginal or extremely sales focused.
This simple fact emphasizes the importance of connecting with your audience at a deeper level, which requires forming more than just a transactional relationship with them. So nowadays showing empathy and posting engaging content that is relevant to your audience is the key to win on social media.
Our team of social media experts are primarily concerned with establishing a solid bond between your brand and your target audience on social media. That is why we work with our clients to develop social media campaigns that will grow your audience organically.
Leverage Social Media Experts to Grow Your Business
The best way to engage with your already existing customers and prospective customers is through social media. Our interactive process of establishing, engaging, monitoring, and measuring the online presence of your brand, product, or service on social media platforms with specific goals and results ensures you enjoy many benefits such as:
What You'll Get
Having a clearly defined path for your social media strategy is crucial to the success of your brand online. An all encompassing social media strategy takes into consideration many factors regarding your business, your branding, and the desired outcomes of your social media campaign. Taking into account the extreme importance of brand development and community growth, measurable key performing indexes are also vital to determine your business’ success.
Every successful social media management campaign must measure certain metrics such as audience growth, engagement, website traffic and lead generation. Our team of experts keep tabs on all relevant metrics and also ensure your campaign delivers 101% value for your business some of which are:
We follow a SMART approach in developing our social media management process, starting with setting SMART goals that align with your business objectives, we proceed to research your industry vertical, business, competition and audience. The output from the research is used to develop a strategy which we then execute in the next step by creating contents unique to your brand and audience in a monthly content calendar.
After execution we move into the listen and monitor phase. Here we perform more of social media growth optimization and daily maintenance which includes overseeing all social media activities such as comments, messages and reviews. Finally we’ll steadily communicate the progress of the campaign to you via regular reporting and monthly consultations.
The project execution follows a structured procedure that helps us to deliver your project on-time and on-budget. Your project will be broken down into milestones and modular tasks which will be led by a dedicated project manager who will coordinate a team of experts and setup a business centre for you so you have a centralised place to communicate and manage your project from beginning to end.
SMM Service Plans
Our social media management solution has a lot of touchpoints that help companies of all sizes whether small or large organizations to manage their ongoing social media needs, build a loyal following and get noticed by new customers on social media platforms.
Our team of SMM experts have experience in getting quality results for our clients while maintaining steady flow of amazing return on investment. Over the years we have managed to optimize our methodology, process and framework which allows us to keep the cost low and affordable. Whether you are looking to market your business on one social media platform or four, our team of social media experts can build a custom plan tailored to suit your exact needs.
Social media management is the process of creating, scheduling, analyzing, and engaging with content posted on social media platforms, like Facebook, Instagram, and Twitter in order to achieve marketing communication and branding goals. It primarily covers activities involving social sharing of content, videos, and images as well as paid social media advertising.
We work on all the major social media platforms out there, these includes facebook, linkedin, instagram and twitter. When you engage us, we will perform a research to determine which social media platform is best for your business before proceeding to developing a campaign for you.
The short answer: Because your customers are on social media. Irrespective of what industry your company is in, your prospective customers are using social media everyday. It is vital that you sensitize them about your brand offerings, engage them and keep them connected to your brand so that you’re always their first option when they need a service or product you offer. A strong presence on social media also plays a major role in search engine visibility.
The main focus of our social media management service is to develop followers and engagements on your social channels. There may be increase in organic website traffic as these social media metrics increase but our paid social advertising services can effect a substantial and immediate increase in your website traffic as compared to social media management.
No, you don't have to provide us with content. Nonetheless, if you have content, you can send it our way and we will be glad to use it. We normally develop content that's unique to your brand, industry vertical and audience through the use of stock photography, graphic design and news from relevant sources.
The short answer? Yes. If the questions are not so technical or very specific to your business. But if they are then we will leave them for your in-house team to handle, as you will also be having access to the social media accounts at all times. Giving responses have proven to be helpful in creating a sense of authenticity with your audience and ultimately increases your reach.
The major key performance indicators (KPIs) we keep track of are followers, engagement, and website traffic. These three metrics influence sales and your business growth on social media in the long-run. In our monthly reports, you will see these metrics increasing, and we will track what is working so we can improve and do more of it and also what is not working so we can adjust it or stop doing it.
Followers increase and growth can be contingent on advertising and how optimally refined your campaign is especially on Facebook. We normally deliver organic increase in followers to the tune of 100 to 300 every month across most of the social networks.
We recommend that our clients engage this SMM service for a minimum of 6 - 12 months in order to see highly remarkable impact on conversions because the focus is awareness, followers, engagement and word-of-mouth. But generally some impact is noticeable within the first 30 days. If you desire immediate conversions in a short while then you should back up your social media management with our paid social advertising service.
Your project will be assigned a dedicated social media manager which may have experience working with other similar businesses in your industry vertical. This person will be working with a team of other experts and report deliverables to a project manager before sending out to you. The social media manager will serve as the main point of contact, interfacing between your team and our team.
Feedbacks From Our Clients
We have been chanced to create beautiful experiences for a number of clients who have now turned family. Our utmost desire is to see our client’s business flourish by leveraging on the digital opportunity to increase revenue.